123cargo by terms and conditions try to diminish the 2 main risks of any freight exchange: difficulties in transport invoice collection from the client and the theft of the load handed to the hauler for transport

1. Difficulties in transport invoice cash collection

This risk is easy to control in 123cargo due to the payment incidents mechanism, which proved in years of experience to be fast and efficient: 91% of claimed companies prefer to pay the invoice instead being published in the list.

2. Load theft

This is the most dangerous risk by the big damage caused to the shipper. It might happen either when the thief uses a fake identity of a carrier either when the thief acquires in theft purpose a real and existing transport company.

Do you prepare to hire an unknown carrier for a transport?

Risk

• Theft of the load handed for transport.

Check the carrier

• To be enlisted in your post consultants list
• Check in his company profile:
  • Double authentication service active
  • Name of your interlocutor
  • Phone numbers and email address recently updated
  • 123cargo experience as carrier score
  • Registration date in 123cargo
• Check the transport license (service available only for Romanian carriers)
• Check the truck license (service available only for Romanian trucks)
• Check the mail/fax number used to confirm your transport order

123cargo recommendations

• Ask if the truck is directly owned by the carrier or subcontracted
• Nobody but you can change the unloading place

Back

Do you prepare to confirm a transport service to an unknown forwarder?

Risks

• To face difficulties in cashing the invoice
• To be implied in a load theft

Check the forwarder

• The published load and the transport order from the same company
• Check in his company profile:
  • Double authentication service active
  • 123cargo experience as forwarder score
  • Trustfulness as client score
  • Phone numbers and email address recently updated
  • Registration date in 123cargo
• Check the forwarding license (service available only for Romanian forwarders)
• Check the mail/fax number used to send the transport order

123cargo recommendations

• Pay attention to all transport order details before accepting it
• Do not accept the change by phone of unloading place

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Are you driving a truck to the unloading place?

Risk

• To be involuntary implied in a load theft

123cargo recommendations

• Identical unloading places in the shipment documents and the transport order
• Ask for a clear description of the unloading address in the CMR letter
• Do not accept a change of the unloading place from unknown persons
• Ask for a clear and complete confirmation of delivery in the CMR letter

Good professional practices

• Use if needed your carrier reserve section in the CMR letter
• Mention with confirmation the loading/unloading duration in the CMR letter

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Do you prepare to load an unknown truck from your warehouse?

Risk

• Theft of the load handed for transport

Check the driver and the truck

• Ask for original identity documents and check if they are not light fakes
• Keep copies of the documents

123cargo recommendations

• Check the driver’s instructions regarding the unloading place
• Keep photos of the driver and truck

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